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International Shipping

JanelKart.com — Delivering Homeopathic & Wellness Products Worldwide

Last Updated: 10 October 2026

International Delivery with JanelKart

At JanelKart, we believe that geographical boundaries should not prevent customers from accessing their preferred homeopathic and wellness products.

Serving international customers since 2018, JanelKart aims to make ordering homeopathic medicines and wellness products convenient, transparent, and reliable.

We offer international shipping to eligible destinations, subject to product availability, carrier services, customs regulations, and applicable import laws.

1. Countries We Ship To

JanelKart serves customers in multiple countries across the world, subject to shipping availability and local regulations.

International delivery may be available to destinations in:

Important: Shipping availability varies by destination and product. A country appearing in the checkout list does not guarantee that every product can legally be imported there.

JanelKart reserves the right to decline shipments that cannot be lawfully or safely fulfilled.

2. How to Place an International Order

Ordering from JanelKart is straightforward.

  1. Browse our catalogue and select your preferred products.
  2. Choose the required brand, formulation, potency, and pack size.
  3. Add products to your shopping cart.
  4. Proceed to checkout.
  5. Enter your complete international shipping address.
  6. Select your destination country.
  7. Review the shipping charges and order total.
  8. Choose an available payment method and complete your order.

Once payment is confirmed and the order is accepted, we begin processing it for dispatch.

3. International Shipping Charges

Shipping charges are calculated based on factors including:

Shipping costs are displayed during checkout before you place your order.

The total shipping weight may include product packaging and other materials required for safe transportation.

International shipping charges do not necessarily include customs duties, import taxes, or other destination-country charges.

4. Order Processing and Dispatch

Orders are processed after successful payment confirmation and verification of product availability.

Processing may involve:

Processing times may vary depending on stock availability, order size, public holidays, and other operational requirements.

Where available, dispatch confirmation and shipment information will be provided to the customer.

5. Estimated International Delivery Times

Delivery times vary by country, shipping carrier, customs procedures, and transport conditions.

Estimated delivery periods, where available, are communicated during checkout or after dispatch.

Delivery may take longer because of customs clearance, local holidays, carrier disruptions, weather conditions, or regulatory inspections.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

6. Customs Duties, Import Taxes and Clearance

International orders may be subject to customs duties, import taxes, inspection charges, or other government fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping fee.

Where applicable and legally permitted, customers are responsible for paying destination-country import charges.

Customs authorities may request additional information or documentation before releasing a shipment.

JanelKart does not control customs decisions, inspection procedures, or government-imposed charges.

7. Import Restrictions on Homeopathic Medicines

Regulations governing homeopathic medicines differ between countries.

Some destinations may restrict or prohibit certain formulations, ingredients, concentrations, quantities, or medicinal products.

Customers should confirm that their intended products are permitted for import and personal use in their destination country.

JanelKart may request additional information, limit quantities, or cancel an order if regulatory compliance cannot be established.

Availability on our website does not constitute confirmation of legal import eligibility.

8. Packaging and Product Protection

We aim to package products carefully to reduce the risk of damage during international transportation.

Packaging methods may vary depending on the product type, including:

Fragile products may require additional protective packaging.

Certain liquids, alcohol-containing preparations, or temperature-sensitive products may be restricted by shipping carriers or destination-country regulations.

9. Shipment Tracking

Where tracking is supported by the shipping service, shipment details may be provided after dispatch.

Customers may use the tracking reference to follow the shipment through the carrier’s tracking system.

Tracking information may take some time to become available after dispatch.

International tracking updates can occasionally be delayed during customs clearance or transfer between carriers.

10. Incorrect or Incomplete Shipping Addresses

Customers must provide accurate shipping information, including:

Incorrect or incomplete information may result in delivery delays, failed delivery, or shipment returns.

Any additional charges arising from incorrect customer-provided information will be assessed according to applicable law and the terms disclosed at checkout.

11. Delayed, Lost or Damaged Shipments

If your shipment is significantly delayed, missing, or arrives damaged, please contact JanelKart with your order details.

We may coordinate with the shipping carrier to investigate the issue.

For damaged shipments, customers should retain the original packaging and provide photographs where reasonably possible.

Eligible claims will be handled according to our Returns & Refund Policy and applicable consumer-protection laws.

12. Customs Rejection and Returned Shipments

Occasionally, international shipments may be held, rejected, or returned by customs authorities.

Possible reasons include:

Each case will be reviewed individually.

Any applicable refund, shipping-cost adjustment, or other remedy will depend on the reason for the return, the terms disclosed at checkout, and applicable law.

JanelKart will not automatically treat every customs rejection as the customer’s responsibility.

13. Bulk and Multiple-Product Orders

JanelKart accepts orders containing multiple products, subject to availability and applicable shipping restrictions.

Larger orders may require additional processing time, packaging, customs documentation, or regulatory checks.

Commercial quantities may be subject to different import requirements from personal-use shipments.

Customers planning large international orders should confirm applicable requirements before purchasing.

14. Shipping Restrictions and Service Availability

JanelKart may temporarily suspend or restrict shipping to particular destinations because of:

If an order cannot be fulfilled, we will contact the customer and arrange an appropriate refund of any payment collected for the unfulfilled order.

15. International Returns and Refunds

International returns are governed by our Returns & Refund Policy.

For medicine safety and quality-control reasons, change-of-mind returns may be restricted.

However, customers retain applicable rights regarding damaged, defective, incorrect, or non-conforming products.

Please contact JanelKart before returning an international shipment.

16. Contact JanelKart

For questions about international shipping, destination eligibility, order status, or delivery concerns, please contact us through our official website.

Website: https://janelkart.com

Customer Support: Contact Us page

JanelKart — Connecting Customers with Homeopathic & Wellness Products Across Borders.

International shipping is subject to product availability, carrier services, customs requirements, and applicable laws.